I’ve been noticing an increasing number of visitors who arrived here with the search requests in varying combinations of Dixon, Ticondergoa and mechanical pencils. I wasn’t going to say anything but I went back to the D-T website and oh! happy day! – the online ordering section showed that the 0.7mm pencil was available again. I jumped on it and ordered one along with a gold-trimmed 0.5mm and a 2-pack of their very inexpensive Iso-Grips.
To say that i was eagerly awaiting the arrival of that package would get a huge understatement. It came on Friday and guess what? No 0.7mm! I called customer service and was informed that there is a glitch in the company website that sometimes shows old discontinued product as in stock. They apologized and said I was charged for only the two items that shipped. When I expressed dismay to the very nice customer service rep and told her it was the best pencil they ever made, she exclaimed “I know! We have the matching old ballpoints that we use at our desks here. There’s something about the balance, isn’t there?” The sadness is that she said they didn’t do a good job of marketing them and the sales weren’t enough to justify continued production.
There’s another little D-T product that I have had my eye on – the Sense-matic Plus Mechanical Pencil, which #1 looks like a regular woodcase pencil and #2 automatically advances the lead as you write. That’s genius. I thought it was strange that the D-T site didn’t have this listed on their pencil page. Look at this review on the Amazon page:
“I bought a lifetime supply of this model … because the manufacturer has discontinued them.”
Can you even breathe? Dixon-Ticonderoga, WHAT IS THE MATTER WITH YOU?
[The matter of course, is this: “In December 2004 Dixon Ticonderoga entered into an agreement to be acquired by Fila-Fabbrica Italiana Lapis ed Affini S.p.A., a producer of design and writing instruments, art materials, and modeling paste based in Milan. The Italian firm’s brands included Giotto, Tratto, Pongo, Das, and Dido.”
That’s right – the Italians took over and trashed my beloved all-American D-T Executive in favor of eurotrashy Trotto. ]